1. admin

    0.0
    Your rating:

    The owner of this establishment does not run her business with consideration for a those with disabilities. Having a child with severe food allergies is very difficult. Being the parent and having to ensure your child’s safety around food is even harder. When confronted by the owner about “outside food” a young mother attempted to explain the very serious condition and possible outcome if her children were introduced to foods they are allergic to. Her response was simple. She didn’t care. Despite the fact that these children would have serious reactions to certain foods she tried to offer organic which is far from the same thing. This only showcased her ignorance and lack of compassion. I would advise anyone that is planning on taking their child here to rethink their location of playdate.

  2. admin

    0.0
    Your rating:

    This is a wonderful place to go in the local Clear Lake area with young kids, especially with how bad the weather has been. Please don’t listen to ANY of the negative reviews regarding food allergies. This is awesome place for your kids to run around on safe equipment indoors, NOT a restaurant! The owner created this business out of need. Very hot summer here and Noah like rains make this place a perfect escape from your house with the kids. They even have passes that make it cheaper for multiple visits. This is the type of local business that Texans should be supporting! See ya’ll there.

  3. admin

    0.0
    Your rating:

    Such an awesome place for kids and you can’t beat the prices! We had my sons birthday there and would do it again in a heartbeat! Everyone had such a good time – not to mention the owner and her staff are amazing! Highly recommended!!!

  4. admin

    0.0
    Your rating:

    I would encourage you to read my wife’s post below. For most people this is not a big deal but when you deal with kids with allergies you are constantly aware of their environment and daily interactions. I will admit its not the worst thing to have to deal with as a parent but it still demands a lot of attention and energy because it could be life threatening. I believe the owner could have handled the situation better. Of course we understand you have a policy for no outside food and we get it but our daily life consists of watching what our kids eat. It is unreasonable to ask a two and four year old to watch their friends enjoy a snack while all of them are resting together in the snack area. Even movie theaters who have a strict no outside food policies understand this and let us bring in things for our kids (they can’t have popcorn butter). You could have asked my wife what sort of snacks are allergy friendly or tried to have some sort of conversation. Honestly its a real pain for us as parents to pour over every label of food making sure soy or gluten isn’t one of the ingredients. Its easier to bring a snack for our children especially if we know other children may be enjoying one as well. We don’t expect friends that throw birthday parties for their children to offer safe cake for our kids, we bring our own. We certainly wouldn’t be friends if they refused to let our children eat our cake we brought instead of theirs while everyone is enjoying cake.To Jessica : you don’t know what you are talking about. They were not coolers they were lunch boxes to hold snacks that had allergy warnings all over them. The owner had the post removed because Facebook allows you to censor your posts. The reason it was reposted here is so people with Allergies are aware and Google doesn’t allow the owner to censor negative reviews. It’s a shame my kids really enjoyed the place. The first time they went the owner didn’t say anything about the food. Maybe we caught her on a rough day but still you should treat your guests with respect. If your kids don’t have allergies then great have fun but if they do be warned the owner doesn’t care. The solution is not to feed them before the come either. Try telling a two and four year old they have to watch their friends eat snacks while they can have nothing.

  5. admin

    0.0
    Your rating:

    Went for what I thought was going to be a great play date at Houston party playland and it turned into the owner making me cry……. Why you ask? She came up to our table and said I’m sorry but we don’t allow outside food and drink I said yes mama I know but my kids have severe food allergies and they cant have what you serve and the concession…….. In her own words we have organic items to choose from like said I know but they can’t have that there is a difference between organic and allergy free stuff I told her I had to carry their food everywhere we go along with a epipen! Again in her own words I DONT CARE feed them before you come I don’t want this to be a restaurant! I cried to her saying this is why it’s hard for my kids to have a normal life because you arent even trying to cater to them…… I can give them the type of snacks closest to what you serve at the concession? No it’s outside food! Feeling embarrassed crying and trying to stand up for my littles this place and ownership is horrible…… As the number of kids with allergies rises, so do the number of parents struggling to deal with medical and social concerns the allergies can bring. I know people are annoyed by my vigilance. “But I don’t think they understand the fear,”. How can you trust others to keep your kids safe! These kids are my world and I will do anything for them…… And because of people like her I want to keep them home because I know they are safe ….. And I will probably have to homeschool them because of the lack of people that care about food allergies…… It’s not your kid so you don’t care mentality is just scary! I never want to get a phone call saying my child passed away because they had complications from a food allergy! I will not be returning because the lack of customer service and compassion and this is a “kid friendly” place …….. I just want my kids to have a normal life they didn’t ask for this!