1. admin

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    We have been season pass holders for years now and it seems to be getting worse and worse. There is always 1 or 2 slides that are not working (there’s not very many to begin with, so the one’s they have should be functioning). The wave pool was also broke for 1 week. Then good luck getting a golf cart to pick you, your family, and your cooler up when you have to park 3 football fields away. And when you ask the employee where the golf carts are their response today was “Oh we don’t keep track of them”. Very disappointed in how much money we have spent this year alone and the terrible experiences we keep having. PLEASE get it together HAWAIIAN FALLS! As busy as it is you aren’t low on finances!!

  2. admin

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    So me and my family of 4 decided to visit this park since we have the Island Hopper Pass, we are originally from Mansfield….DON’T COME TO THIS PARK! This HFalls is tiny no where to sit …I saw lots of people sitting on grass and pools were filled with Dirt from people tracking where they were sitting…there are hardly any rides probably the best one would be lazy river IF that was what it was even called…I was appalled by the whole atmosphere period…I left witihin an hr and I had to drive back an hr too…Worst Hfalls BEWARE!

  3. admin

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    Absolute worst waterpark ive ever had the displeasure of going to. We stayed for a total of 1 hour and only touched the water for a total of 10 minutes because it is over packed. There were no tubes available and the tubes you rent weren’t an option cause we had to leave our stuff in the car due to there not being any lockers available. I will never be back and I will do my best to prevent anyone from waisting their money here.

  4. admin

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    Passing this info along from a friend: Beware of potential kidnapper loitering inside of Hawaiian Falls Garland, TX. She stalked my 7 year old daughter at the playground, trying to “win her over” and lure her further from the playground while simultaneously determining who she was with and where my daughter’s friends/guardians were located. She would follow my daughter and overtly praise her – it was excessive and obvious. My neighbor was watching, from the side, yet very closely to understand what this lady was doing. He quickly determined she was absolutely alone and focused on pulling my daughter away. He stepped in when he needed to and confronted her. She immediately became nervous, attempting to explain herself, lying when she said she was with her granddaughter. Witnesses stated she was alone and confirmed that at the time the park closed. Her description is below. She is very easy to identify by appearances, especially her gold teeth, crowns and fillings, more below. The manager at the park was notified, but did not take immediate action. She only took a description. I was not at the park, but I am taking further action. Please beware in the Garland, TX area, Hawaiian Falls, and take note of the description of this lady:- white female, early 60s- grayish/white hair with 2 tone black hair towards the bottom and roots- gold teeth, gold crowns and fillings everywhere, very obvious especially towards the back of the mouth- approximately 5’5″ heavy set approximately 180 pounds- generally very creepy looking

  5. admin

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    The webmaster for this place did a great job, it looks super appealing and like a nice big park from the website.But when you get there, though, it’s tiny. Like, hilariously small for the 25$ tickets. There’s around 3 actual rides at the time of writing, a wavepool, a tiny “lazy river”, and a giant kiddie park like nrh20. Oh, and you’ll also have to pay 10$ to bring in a cooler of any size. We had a tiny one with a 6 pack of soda and had to pay 10$ to get in.Be wary though, if there’s bad weather they’ll try to get you to stay until it’s 4pm so they wont refund you. “Oh it’s only temporary” they said when I initially tried to get my refund. Then “1 dollar ice cream” and “free refills”, “2 dollar pretzels”, etc trying to get people to stay until 4pm. We got there around 2:30, the severe weather warning was called at 3:20, making everyone get out of the water. We waited to see if it would pass (because they said multiple times it would), then right at 4pm they shut it down. Now, apparently the policy is no refunds after 4, but this is silly when you half-way close the park down for 40 minutes saying things like “this should pass in the next 20 minutes”. You assume they’re watching the news, or getting some kind of information, but they’re only trying to keep you in until 4 so they wont refund anyone.Not knowing this, we went to get a refund since the ticket stubs actually show the time of purchase, and their response was “Well I know it’s silly, but nope”. Now, we didn’t know about the 4pm rule, but it says “in the event of severe weather where the park is closed for more than 15 minutes, refund will be given before 4pm”. Well, the park was closed 40 minutes before they really closed it all the way. I tired calmly explaining this but was shrugged off because I’m 20 and look like I’m 15.So in short:Tiny park with no ridesBad ServiceHuge lines because there’s 3 ridesHilariously overpriced Oh, and this was the park in Roanoke, I didn’t realize their were other ones.