1. admin

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    I had my daughter’s bday party there and it was so much fun! everything is super clean and the staff was super helpful everything was very well kept and organized I didn’t have any problems with anything they really did a good job and the kids enjoyed it so much…I would definitely consider having another party there and I would recommend to a friend.

  2. admin

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    Extremely clean and small enough where you can always see your kids! 8 bucks a kid isn’t too bad but no outside food kinda stinks… but no one said anything when I fed my kids in the shoe room!

  3. admin

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    Kidz Castle is a fun play for the little ones. Unfortunately, their staff is not detail-oriented at all. Admission should have been $11, instead they charged my card $100. I caught the mistake immediately, and they were kind enough to void the transaction. The problem: the $100 hold caused multiple small payments made the previous day to bounce, and I incurred nearly $100 in bank fees. I called Kidz Castle and asked for money to compensate me for this. They asked if I can produce paperwork to prove this, and I can. The problem is that I live over an hour away. I informed them that I am happy to drive there to provide copies of my bank statements, but that’s I’d expect composition for my time and gas then as well. The person who answered the phone said she would speak to the owner and get back to me. This was over two months ago, and I still have not heard back. I personally will never give this place my business again, and I have shared this experience with everyone I know that’s expressed interest in going.Kidz Castle – hire some detail oriented staff that’s capable of running a card machine.