Elizabeth H 3 years ago 0.0 Your rating: We have been renting homes on the Outer Banks for years and have never had such a negative experience with a house. The beach was awesome, however, we are rating the home and realty company here….#6090, Castle Bleu. When we arrived at the realty office we were pleasantly surprised to find the house ready early. Hah! We soon figured out why. Not only wasn’t it cleaned, it was filthy. We called, they sent the cleaner back, but she only hit the areas we mentioned, didn’t do anything else. And worse, a bug control service arrived after we had been there ½ hour to spray the house for ants and roaches, which were everywhere. He was upset that we got there before he did. The chemical smell was terrible. Then, the roaches started crawling out from their hiding places and dying all over the floor, especially in the master bedroom. We noticed a musty, urine smell in the house before it was sprayed and now we know why. Roaches leave their scent where they live. It came back after spray smell went away. Roof shingles were missing and water ran into the house and dripped till the carpet was soaked in the master and living room by the sliding doors. Master furniture is broken and the mattress is 6” shorter than the frame. The decking all needs replaced – several pieces broken out causing unsafe conditions. The master shower dripped constantly, the tub drain didn’t, carpeting filthy at best, frig is all rusted out, stove so un-level we had to shove towels behind the top so we could cook, never did get the surround sound to work and the batteries were dead in all remotes. Half the outside lights didn’t work, ceiling vents are filthy with black crud 2’ all around them, everything metal was corroded, outlet in master bath did not work, the trees/bushes extend so far in the driveway they scraped our car. We realized it was pointless to call about anything and will certainly not rent this house or use Resort Realty again!