1. Christopher Cortazzo

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    I stayed at the Double Tree Hilton, Charlotte from 21 to 23 November. I give it 3 STARS. Nice, clean hotel. Staff was friendly and courteous, but thats where the fun ends. I was insulted by the $14 charge a day for parking, no complimentary breaktfast and worst of all no free internet in my room. If I wanted to hang out in the lobby like a troll I could get free wireless. Who hangs out in lobbies? Ive stayed at alot of hotels and have never paid for internet. Usually breakfast was always included. My problem was that the hotel was trying to nickel and dime me! I will not be returning to this hotel and I will be back to Charlotte.

  2. Brianda Traylor

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    I stayed here over the weekend (September 26-28) and was honestly not pleased. I booked with my HHonors and checked in with their app. The app lets you add things to your room before you arrive (refreshments, extra pillows etc.). I knew we were going to be coming in late so I requested two bottles of smart water and extra pillows (I’m eight months pregnant). None of this was provided upon arrival. When we arrived we found out there was no valet and self parking was $14 a day. The self parking garage is not close enough for me to walk so my husband and had to get the car and leave me in the lobby waiting. If $30+ wasn’t enough for parking they also charge $10 for WiFi for just a day! When I called the front desk to see if she could offer me anything since I was a loyal HHonors member she simply said no and wouldn’t help me. The room was clean and I had no problems with it accept that the bath tub was small and I couldn’t sit down and fit. I love Hilton hotels and will continue doing business with them but this DoubleTree was a no in my book.

  3. Chanel B.

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    I stayed here during CIAA the staff was very accommodating in assisting with anything that I needed. Affordable prices even if booking last minute. The distance to the Bobcats arena was not a far commute.

  4. Joe Schofield

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    I’m having a difficult time writing this review because the staff at this location were extraordinary. From the valet to the front desk and room service attendants, I have not had a more pleasant experience…however, I have to say I was not impressed. The location itself is not prime. Most key hot spots and restaurants require a drive unless you’re willing to take the shuttle. The room was small for the price and I had an allergic reaction to how they cleaned the room requiring me to pick up some medicine before I could go to sleep. The chair in the room was uncomfortable and the shower was tiny. For the price of the room per night I expected more toiletries and an overall better-prepared room than what I had. The bed, however was worthwhile. Parking at the hotel was also more pricey than some of the hotels in center city, which to me was shocking.Overall I’d say if there are other hotels in the center city area, choose them and only choose this location as a last resort. The staff make for a pleasant stay, but for the price and quality you can certainly find better.

  5. joe doe

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    Affordable prices and within walking distance to various, downtown locations (i.e. Bank of America Stadium).