1. admin

    0.0
    Your rating:

    They took us 30 miles out and we saw a fin whale! Knowledgeable and friendly staff. Great experience.

  2. admin

    0.0
    Your rating:

    If I could give more than 5 stars, I would. The entire crew of the boat was fantastic. They were knowledgeable and helpful. We saw an entire pod of humpback whales, And a right while. It was worth every penny.

  3. admin

    0.0
    Your rating:

    Their pamphlet says there is a 2 hour bay tour, or a schoodic tour that includes everything in the bay tour plus a couple other things. It does not say how long the schoodic tour lasts. I called to ask about the difference, and the lady just said there is no real difference between the two, the schoodic is also 2 hours long and even departs at the same time. She wasn’t helpful at all and actually said it doesn’t matter which one we pick. That was the first red flag, but we reserved 2 tickets for the schoodic tour anyway. So we drove 8 hours to get there and called 30 mins early to confirm our reservation and ask about parking. Everything is fine. Then we get to the office to pick up our tickets and they tell us how one of their ships has been having mechanical problems so they canceled our trip. No problem, i think, we’ll just take the other bay tour that was so similar. Nope. Apparently that boat also developed mechanical problems. Coincidence? Then they automatically start to switch our reservation to the next trip that departs 3 hrs later, and they look surprised when we tell them we can’t depart later because we already have plans for that time. We looked around to see how other customers were reacting to this news, but there weren’t any other customers. My guess is they didn’t have enough people signed up for this weekday trip so they just canceled our reservations. I also think they lied about having two separate tours (schoodic and bay) leaving at the same time, they probably just put both in the pamphlet to lure in more unsuspecting tourists. But however you look at it, they either have old boats that break down unexpectedly or they intentionally cancel reservations and provide false advertisement to maximize seats per boat. What really upsets me is that we made reservations and even confirmed them 30 mins prior and were assured that everything was all set! The worst part is that are at least 3 other companies in the same harbor with similar boat tours at that time, but we couldn’t catch any of them because they didn’t tell us what was happening until it was too late. Maybe that was deliberate – they successfully deprived their competitors of our business. Don’t repeat our mistake, stay away!!

  4. admin

    0.0
    Your rating:

    Not impressed. The whale watch season is over now but they don’t tell you that…they still tell you their whale sighting success rate is 90%.

  5. admin

    0.0
    Your rating:

    It did what was promised, I saw whales.