1. admin

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    My family and I have been to many recreation places and Airheads truly stands above them all. It is a clean, safe environment where both my 7 and 11 year old have a blast and my wife and I have a great time right along with them. If you’re looking for a great family friendly day while getting some exercise, check them out.

  2. admin

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    Kids have a blast at this place all the time. Love to break way on some rainy days and let them blow off some steam. They always are excited when a birthday party is being hosted their as well! Clean and food is pretty good.

  3. admin

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    I have to be honest, at first this was not going to be a “good” review. When we arrived, the line was to the door to check in. The whole place was packed! When we were finally able to get checked in and jump, I was told a separate section was for smaller kids (I had my ten and seven year old nephews and my three year old son with me) I went to jump in the assigned section with my toddler, and there were LOTS of older kids playing rough in the same section. I decided to overlook it and just section off a place for my son to jump since the place was so busy. My in-laws came with and ordered food while we were playing, it took them 35 minutes to get a hot dog and fries. At the time I went to check on the food, I noticed that they were running a special with every paid admission you were to receive a ten dollar voucher to come back another day. We did not get those at check in. It was my three strikes and you’re out rule. I asked to speak to the manager and explained that this was our first and last time coming to AirHeads due to the experience; Not only did he give us the vouchers that were overlooked, but had the food refunded and provided snacks for the kids free of charge. He went out of his way to check on us and make sure that we were having a good time. My out-of-town family was extremely impressed and I was too. Everyone can have a bad day and the fact that the staff went WAY out of their way to make a customer happy deserves my business, and besides that – its really fun too!!! 🙂

  4. admin

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    Overall we had a good time and would come again, but I would not be true to myself if I did not point out how disappointed and to be honest shocked I was in the care or shall I say the lack of care of the women’s restroom on Friday 3-22-14. When I say it was DISGUSTING the two times my girls and I attempted to use them…it was. I will spare you and the readers details, but please know not only was it appalling in both stalls, there was trash all over the floors (due to the trashcan being full), and water everywhere. We had to actually leave your facility TWICE to go use the restroom…. And because of those conditions I questioned the cleanliness of the kitchen (heck, let me honest I refused to eat from your facility…so did my kids and you had pizza!). We had to leave again (3rd time) to go get lunch. Knowing it’s a hang out spot for tweens/teens, seems like it would be expected that restrooms would not be kempt, and should be checked often….I get that kids aren’t the cleanest people on the planet (no pun attended…I have two) which is why things like restrooms should be checked often by the staff. It was a huge disappointment to an otherwise good time. I would have been embarrassed if I hosted a birthday party and my friends used your restroom. PLEASE. PLEASE consider a restroom cleaning schedule (like restaurants have) for your staff.

  5. admin

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    The help at Airheads is Fantastic! There was situation where an employees had communicated to me one thing and then I was told something different by a another employee. After hearing what happened the original employee contacted me, apologized and resolved the issue therefore making me a very happy customer and lead me to write this review. When opportunities present themselves as less than perfect with a company, how they deal with it means everything! I would highly recommend this establishment to anyone, especially for birthday parties!