1. admin

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    It’s very nice family fun center … people from different ages .. I liked the golf courses and the laser tag so much .. recommend it for everyone … have fun

  2. admin

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    Loved it there. Had a date with my wife before we became engaged and look forward to going back in the near future 🙂

  3. admin

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    We had a large group of co-workers and their spouses/significant others celebrating x-mas & a birthday. Our pizza was ready, but it wasn’t being brought to us…so we moved to the dining area. The only table that could accommodate our large group of the area normally reserved for parties. The place wasn’t very busy at all and we were by far the largest group/order and the reserved party area was otherwise completely empty. Some kid employee told us we couldn’t sit in the reserved section, and had to move to a group of tables in the arcade. On my way out, I spoke with a supervisor to tell him how pathetic and irrational the customer service was. His reasoning was that it was a policy they had to blindly follow from the higher-ups. I told him someone like himself, at their next meeting, should ask if they were aloud to exercise some discretion & common sense in a situation like ours at which point he found a new excuse, which was that the servers are told not to serve there…which would prevent us from getting served our food. My wife then pointed out the fact that we weren’t served our food anyways…and that it sat there getting cold until we came over and picked it up…even when we were waiting in the arcade. From my experience, it appears the folks that work here are a bunch of kids without a common sense approach toward customer service. This was the 1st time to Mountasia in about 12 years…and it’ll be the last.

  4. admin

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    Very fun place to be at!

  5. admin

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    Afraid to come here after the reviews of thug teenagers running the show. My kids are too little to deal with that. These kinds of places need strong management