Lost Valley

Our wedding was September 7, 2014 and it was beautiful! Everything went smoothly and according to plan EXCEPT Connie King. I went with this vendor because she was polite and returned my calls and emails promptly…until she got our deposit of $500. After that, she became demanding and overbearing and continued to mention how “accommodating” they were yet would not allow me to do most of what I wanted to decorate to make the space ours for the day. Any services we asked for that should have been no issue always came at a price. I even planted my own grass because she doesn’t take good care of the property. As she said many times to different things I brought up, she couldn’t afford it. As a customer and bride, the last thing I need from the owner of my wedding venue is to hear about her money problems. We ordered sirloin tips as one of the meal choices and it came out looking like dog food and was all chopped up into little bits with a TON of mushrooms. Mushrooms were not in the description of the meal and had I known that was going to be the majority of the food, I would not have chosen it. Connie promised she would have pretzels and popcorn out during cocktail hour (which I why I did not order hors d’oeuvres) yet I found out they were not put out for people to eat at all. The ATM had no money in it even though it was a cash only bar. Connie agreed to have the tables and chairs with the chair covers we purchased all set up and ready by the time our wedding started at 4:30pm. We made this arrangement because she was planning on having her staff setting up the chairs outside at 3:30 and the way we wanted them we were not comfortable that they would be finished by the time guests started arriving. We made it clear to her more than once (as did my mom) that we did NOT want any set up happening while guests were there at all. When I returned to Lost Valley at 6:15 from Bates College for our photos I found out she was just finishing putting the chair covers on. I gave Connie an itinerary that our DJ/MC made yet she was still following me around trying to get me to do things in the order SHE wanted although she was told specifically that if there was a problem she needed to speak to my mom or the DJ. The water and napkins were removed from all the tables before the cake was served so our guests had dessert and were dancing but had nothing to drink. She stood in front of my mom and another guest when my husband and I were cutting our cake so they couldn’t even see. My Aunt found a small but deep depression in the floor that was not marked and ended up falling and braking her wrist in 3 places and chipped a bone. She was taken by ambulance to the ER and has since undergone surgery. There was no last call at the bar so when my husband and I went to get a drink, the bar was shut and the bartender turned us away. All that was left was a small pitcher of water and some plastic cups…classy! When we paid the final balance the check was accidentally made out for $40 extra so my dad told her to put in on a bar tab for me and we didn’t use it and she didn’t return the money. She stole from my dad! A couple weeks before the wedding I also had to ask her to clean the vents in the ceiling because they were covered in a layer of filth and I didn’t want that falling onto guests plates while they were eating. I would stay away from this place. She is a control freak and a poor business owner, which is probably why she is begging for donations to keep the place open. The relatively cheap price of this place is not worth the headache of dealing with the run down building or Connie.