1. admin

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    I took a 7 year old and 5 year old at 10am on a Friday and we left at 1:30pm. We experienced everything except for laser tag, arcades and the food but the kids participated in every other activity/ride at least three times. Bathrooms were clean and the staff was wonderful with the kids. If a kid is looking anxious on a ride, then they will slow it down or stop the ride entirely. If a kid doesn’t want to spin around, then the staff won’t spin them. If there is no one around in line or waiting nearby, then the staff allow the ride to run for longer. There is SO much flexibility with a Park Ranger running every two rides that the kids, there were quite a few, don’t wait long in between rides and you get a lot of individual attention. After reading the reviews for this park, I was a little nervous but at $12 per kid and the service we received, I was very impressed. We will DEFINITELY be back to this Phoenix location next month!!! I’m not sure what the expectations were from other reviewers but there were countless moms saying, “Okay, but this is the last time, then we have to go home!” and I was in the same boat. Kids LOVE this place and it is safe. Isn’t that really what matters?

  2. admin

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    Place is great for KIDS ! My daughter enjoyed herself and we will be having her Second Birthday Party here! Kids have fun, if you see rides are “shut down” usualy not true all you have to do is ask and they will operate the rides for you, Staff is friendly and very attentive to children. Food taste great. Its everything expected for an indoor amusment park!

  3. admin

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    Bought a Groupon and took my toddler girls to the one in Mesa and I will probably not go back.First, the overall look of the place is depressing. The interior was dirty and had a heavily used look. The rides were old and in generally poor condition. Foam padding in the play area was torn with pieces falling out. Only about half the ballasts had lights so some areas of the building were quite dim. A number of rides and games took tokens without turning on.Second, the workers looked and acted like they wanted to be anywhere but at Jambo. Most of the workers looked like they had rolled out of bed and picked up a dirty tee-shirt and pants off the floor 5 minutes before coming to work. Many of them were more interested in their phones than their customers. Only one attendant managed to say “Hi”, “Bye” and “Thanks You” to us. Additionally, there were not enough workers to man all the rides. If my girls wanted to ride a ride and there was not an attendant, I would have to track down one to help us.Didn’t eat there, but given the general atmosphere, I doubt the food was even as good as McDonald’s.Will probably not go back

  4. admin

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    Pretty fun but expensive and quite dirty. There are several games out of order sitting around, one with the front panel off and the wires exposed! Either get your arcade games fixed or get rid of them!!

  5. admin

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    It’s like the kids section of a carnival or fair. Indoor Disneyland it is not. Perfect for young children wanting to have some fun. During our visit the staff was friendly, and the place was clean.