1. admin

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    My 2 yr old got trapped by two brothers roughly pushing and hitting each other between him and the exit. A worker came over relatively soon and made the boys stop. Great, right? Until we moved to the next room. There was a big slide for the kids, some of the families and kids went down several at a time, with the workers staring right at them. Then the two young women turned back around and continued talking to each other, backs to the kids. They stayed in that position for the majority of the hr we were in there. I had to tell some kids to “quit it”, and another mother manned to slide to make sure the kids were being aware and kind to the younger kids. At one point there were kids climbing up the middle section and then jumping back down the same “up” area, while my son was trying to climb up it. When I told the workers, who were still chatting away obviously, they said those kids go there all the time and do that! Well why aren’t you watching them then? And why do you only have 2 attendants for all these kids, while another 6 lounge at the front desk? Not happy. bathrooms were filthy too. I won’t be returning and will try to get my money back from groupon.

  2. admin

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    We had my son’s birthday party there (10 and 11 year olds). The staff were engaging and great with the kids. They took tons of wonderful pictures of the action for $20. One staff member even got inside the web to help a kid that was having some trouble and was scared. The kids all had a blast. BounceU makes it fun and easy to have a celebration there. The kids were happy and tired by the time we got back to our house for dinner and cake. There was only one downside: the air conditioning was not functioning at first. However, they had huge fans going and made sure the kids had water breaks.

  3. admin

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    I am hopefully going to work here, had an interview on Saturday(9/27/14) and I really like the atmosphere and the energy of the staff working here! Great place to have a children party! I would rate it a 4.5 or 5

  4. admin

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    Very fun. I think they could make the machines in the lobby work better. I lost 5 bucks to a claw game because it did not work.Had lots of fun with school though

  5. admin

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    Worst organization ever. They pretend to use computers and work with lots of discounted programs like Groupon and Certifykids – result constant overbooking, lost reservations and complete luck of support from staff on location.