1. admin

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    We went for Sunset Dinner Cruise for my mom’s birthday with a group of 10 guests. Mixed feelings about this cruise – kind of sour sweet with a bitter aftertaste. Overall atmosphere was pretty good and welcoming, most of the staff was nice and friendly. BUT I don’t understand why did you CHEAT about the dinner buffet?! First of all, 3 items from the posted menue were not there at all: shrimps, salmon candy and assorted fresh veggies with dip. Secondly, the quantity of food was very unsufficient! By the time our table was called some plates were already empty. We asked the staff if they were going to put more food, but they said ‘no’. It was very disappointing, and for the price paid – unacceptable. Especially considering the fact, that we actually paid for 2 extra guests who didn’t show up! So 2 more people were supposed to be there, but you didn’t have enough food even for the crowd smaller than expected! 🙁 Also the food stayed up for such a short time that we didn’t have a chance to go for the second bite. And dessert was again not what was promissed :(It’s kind of sad experience, because we liked the cruise overall, we had some fun and, since we are not ‘big eaters’, we were kind of OK with the amount of food provided. BUT it’s not really about the FOOD itself. It is about the way you CHEATED on your customers. And I don’t understand why… Don’t advertise more than you can provide! Don’t make your customers feel disappointed and deceived!… Unfortunatelly, we won’t come back, even at first we planned to. And we won’t recommend this cruise to anybody.

  2. admin

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    The trip was amazing, but one thing i didn’t like was when we were lining up for lunch, the coordinator told us that we were not yet to line up for lunch because we were not told to do so. I felt insulted and embarrassed, even if it was a joke. They should have told us in advance what the rules are. We paid for it and I think we need to be treated with respect. Was not happy and really annoyed.