1. admin

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    This skating rink is a joke. They are constantly barking out orders: “no sunglasses, hats, or cellphones on the rink.” “No stopping on the wall – keep moving.” “You passed the exit by 2 feet- you can’t turn around and go back- you have to keep going around again.” “If you fall, and you’re not hurt, you need to get back up quickly.” They are constantly telling the little ones to “get off the walls.” If you get a table right beside the rink wall, you’d BETTER not stop for a quick drink, or to tell your parent something, or even HOLD ONTO THE WALL WHILE SKATING in order to keep your balance. Granted, none of these things they’re barking about were that serious- sometimes when a kid falls, they have to take a couple seconds to gather their wits and balance before getting back up. My children did NONE of these things- so I’m not being defensive. I was just literally shocked by their lack of customer relations, and found it very annoying and frustrating. They literally stop the music every 10 minutes to bark out more orders and re-state the ridiculous “rules” over the loud speakers. Save yourself the horrible experience, and go to Skate World in Lakeland. In Lakeland, you can walk on the rink in your sneakers to help your little ones, you can take video of your kids with your cell while they skate, and the management really goes out of their way to make your experience enjoyable, unlike here. Zero stars.

  2. admin

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    Im giving this 1 star only because I cant give it no stars. Took our kids to go skating for the first time and made the horrible decision to go to Skate Zone. My fiancee grew up skating here, and was absolutely appalled by what it is now. I myself was severely angered by the service we recieved. I waited FIFTEEN minutes for my skate rental, and still had to go hunt someone down to get them for me. Fot the first hour, none of the “striped shirt” employees were even on the rink, and then they proceeded to tell my 8 year old over the loud speakers in front of everyone that she couldnt skate along the wall. Then to beat all, they killed the music, turned on the lights and the manager proceeded to tell us that if a child couldnt hold their balance well, to make room for the experienced skaters and practice in a 6′ x 25′ square area, that contained no less then 10 other kids. We are locals to this skating rink, and frequent places regularly. Needless to say, given the fact no refunds are given, I will use the remainder of my money helping others stay away from this establishment. Horrid service, and rude employees, and that manager… shouldnt be managing himself. Completely dissatisfied

  3. admin

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    OK, this place is ‘to the point’. It’s certainly not new. The skate floor shows its age. But for what the facility lacks the staff makes up for. Yes, they have rules, they have standards and it keeps out the riffraff. Outside the building I felt just a little concerned. Inside I didn’t at all. The place was pretty cheap, that is why I went. My expectations were low and the staff exceeded them by a huge margin. Super friendly. The kids loved it. I wish there were more places like this around.

  4. admin

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    Theres Rules all OVER the place . I feel like Im in school when Im there . I went on friday… And it was my first time ..& my last time …

  5. admin

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    People that work here are very strict. They have a dress codes. really? -.- anyways, were not supposed to sag our pants. or girls can’t wear booty shorts. This supposed to be a free country. And they have the worst dj ever. And the food service sucks. back then it was way funner with no dress codes.