1. Brianna Franzese

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    We took our 20 month old daughter here last week to play for a while, and we were extremely disappointed. The play area has a great layout and she was having a great time. Soon after we got there, I noticed an older girl was walking around with wet pants ( clear that she peed her pants). I told a young employee the situation and she went up to the mother of the girl and said something to her. The employee proceeded to clean the slides with a rag and disinfectant. The mother did not remove her daughter from the premises and the employee did not do anything about it. The daughter actually continued to go on slides and the trampolines after the mother was confronted. My grandmother went and told the man who was working at the cash register. We believe he was the manager or owner. He said he would take care of it. At least 20 minutes passed and he did nothing. Finally after speaking to him a second time, he went back to his young employee and told her to confront the mother. The mother stalled for quite a while as she was letting her daughter run everywhere in her wet pants. She was finally told that she had to go home and get new pants. I was astonished at how long this process took and how management didn’t take charge of the situation like he should have. We were first time customers and were very excited to find such a great place so close to our grandmothers home in West Palm. You would think the manager would have apologized for the situation, but no, he just watched us walk out the door without any apologies. He didn’t seem to care if we came back or not. Unfortunately, we will not be going back. On rainy days we will need to find something else to do. My grandmother will also be telling all of her friends with grandkids that we had an awful experience at Cool Beans.

  2. Z

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    You can’t find a cleaner place to take the kids to play while you’re enjoying a latte, and they have free wifi too! Aside from the toys, slides, foam pit and trampolines, there are all sorts of games and activities for youngsters to enjoy. Themed events make it more fun turning your daughters into princesses and your sons into superheroes. On top of all that they also have birthday party packages that helps take away the hassle of lining up food and entertainment. I highly recommend Cool Beans. We can’t wait to go back.

  3. Marcelo Oliveira

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    It’s a fantastic place to take kids when it’s too hot outside. My 3 yr old loves jumping on the trampolines, going down the inflatable slider and playing with other toys and has been a great experience for him to interact with other kids as well. The only slight downside is when there is a birthday party, half of the place is closed, which makes the place a little too small, so going on the weekend sometimes could be risky since it’s when most birthday parties happen. Although it is unfortunate for that reason we would consider having a birthday party there as well.

  4. jasmine chavez

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    First time 10/5/13 Emergency health inspection desperately needed, some workers need to get replaced. I was very disappointed it is very dirty in the play area, toys and dress up clothes are run down, and Lysol spray is needed I saw many kids cough and sneeze on toys and other kids grabbing them with out knowing.

  5. Jennifer Jone

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    Beware of this place. The owner is rude and obnoxious. The place is dirty too!! There are so many places you can go to in Palm Beach Gardens for kids that doesn’t steal your money!!!