1. admin

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    After traveling all day to arrive at the hotel at 8pm, I was greeted at the door with one lady behind the counter checking someone in WHILE talking to someone else on the phone, while a second phone rang endlessly nearby, 2 people in line, then myself at the back of the line – I thought to myself I’m in for a treat!But my stay for a conference only got better from there. After getting checked in I went to the bar to get a drink and a bite to eat, the second I step foot in the vicinity of the bar, the only lady working promptly leaves the room. When I got to my room I was greeted by a sink full of what can only be described as a bar of plastic that went through a blender (if it was soapy water from cleaning, no big deal, but that was NOT what I found..). At the end of my long day, I jumped in to bed, but was almost launched off the other side, the reason being the beds in this place are so incredibly hard that a bed of rocks could learn a lesson.The first day of my conference didn’t include lunch, so I thought “well there is a restaurant downstairs, I’ll just get something there before heading out to the conference” HA! Joke was on me, because the restaurant is never open for lunch, and even closed on Friday and Saturday for dinner (really??). In Sunnyvale this hotel is in an area of town thats pretty much like an industrial park, in that you would almost have to walk on a highway to get to anything other than more businesses (not restaurants).To top all of that off, if you are a busy person like myself that likes to get work done while traveling, don’t try to do it here, the WiFi is so terrible that I could not even work on a presentation in Google Drive because I kept getting disconnected. (For those complaining about my review that say they don’t use google drive, FINE, use your “power point” but do know that as I draft this review in gmail the little yellow “Loading…” bar won’t go away from the top of my screen… and don’t try to tell me you don’t send emails!)Side note: I happen to be a wireless researcher for one of the top universities in the country, but it shouldn’t take me to explain to the idiot that setup the WiFi in this building that YOU ONLY USE WIFI CHANNELS 1, 6, 11. (some people think that’s debatable which is fine) but regardless, when I went to debug their wireless issues I found that their access points were literally on every single channel from 1 to 11. UNACCEPTABLE!Thank You “Country Inn and Suites by Carlson”, that will be $1500 for my services on fixing your WiFi problems, when you are ready to pay up you have my billing information.Overall I try to be a reasonable person: I got to the hotel at a bad time, the lady behind the bar probably had an itch she shouldn’t scratch in public, the cleaning people forgot to empty the sink, I get it – no one is perfect… but honestly I wouldn’t stay here for a conference or even for pleasure again unless it was the last place I could find, my honest review is that you look else where too. For the outrageous price I paid for this hotel room, I know of several other hotels very close by with infinitely better service, and wifi on the proper channels 😉

  2. admin

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    I stayed a few nights at this hotel while visiting a friend in the Sunnyvale area and got the rooms at ~$80 a night through priceline. This hotel is excellent for the bargain I got on it. The rooms are clean, bathrooms are fine, free internet works, the free breakfast is wonderful, the courtyard is beautiful, and the fitness room looks new and clean.I would absolutely stay here again.

  3. admin

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    Very nice rooms, Courteous Staff, Complimentry breakfast is good too. Would definitely recommend it.

  4. admin

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    Your rating:

    The staff here was really nice especially since I arrived in a party of 150. Also, the rooms and lobby were clean and well kept. I also really enjoyed the fact that there were free cookies and water in the lobby at all times.There were some issues with some rooms not being ready for a while including after 4pm. Also, the cable in our room didn’t work at first because the cable was a bit loose in its connection to the back of the TV. In addition, the fountain in front of the hotel was turned off the whole couple days I was there for some reason.

  5. admin

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    I stayed here for a week on a business trip to the area. I think the stay was roughly what I expected: the service was nice, the room was comfortable and clean, the free wireless internet worked well. The breakfast was pretty good too. The main cons were the location (basically in the middle of an office park and next to the 237 freeway) and the fact that the room interiors (particularly the bathrooms) were a little dated. Not a distinctive experience in general, but I’m guessing that no one who comes here expects that, so it’s OK overall.