1. admin

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    Had an awesome time!!! I have a toddler, she loved the kids section and was even allowed to play in the foam pit considering there weren’t many big kids around wanting to use it. The staff is absolutely awesome, super friendly, helpful, and accommodating. My toddler was scared of the noise the overhead radio made during the black light time, so they shut it off for the rest of the time we were there. Little things like that go a long way!! Thank you so much!! We will definitely be coming back!!

  2. admin

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    Safe, SANITARY, SPECTACULAR! & SUPER STAR STAFF!!!

  3. admin

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    Brought 4 9-12 yr olds for the one hour jump and they had a great experience and want to go back soon. Customer service was excellent…front desk, snack shop and jump supervision. Destiny, Malcolm, Pierre and Angie were all noteworthy.They even lent me a cell phone charger while I was there! Didn’t get the names of the young men who did the jump supervision, but they were on task and professional. After visiting a different venue outside of Hartford, my son said, “the people at the Launch were really nice” and I have to agree.

  4. admin

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    LAUNCH is a fantastic establishment! It is very well managed and has a friendly staff! They were extremely accommodating for my 5th grade inclusion class for our end of year field trip. It was a great, safe, clean and fun environment for the students and staff. In addition, they were sensitive and attentive to the needs of our students and available when we needed them. I can’t wait to go back for personal and professional functions!

  5. admin

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    This place was great! There is quite an extensive liability form to sign but they make the process easy by having it computerized and right at the door. I have a five year old and a two year old and there was plenty of places for them to both jump safely.Also each “pit” is supervised by a worker and the one at the little kids area was all over any issues that occurred. You are also assigned a color and it is announced when your time is over so it was easy to explain to the kids when it was time to go.