1. admin

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    Stay away. Awful, dirty, falling apart. Hasn’t been renovated since the 80s. Old and falling appart. This hotel is falling into pieces. Rooms are dirty. First room (Roman theme) we checked into, the hot tub did not work. The soap bottles were half empty. Huge stain on the carpet. And it was filty. That room was $388.00/night plus tax. We called the front desk to complain just to be told that no-one could take our call. They were too busy. We eventually got upgraded to the Hollywood room. What an upgrade. This one had crayon on the walls. The wallpaper and molding were cracked and falling off the walls. Disgusting stains all over the bed sheets. Light fixtures held with electrical tape. Lots of light bulbs needed replacement. My wife opened the in room dining book and it was full of some personal lubricant. We pulled some gross matter out of the hot tub drain. Got offered to be on their preferred guest list for our next visit. We will never go to fantasyland hotel nor would we recommend it to anyone.

  2. admin

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    Your rating:

    Our family , visits Fantasyland Hotel once every month . The service starting from getting greeted by valet , to checking in, with the very professional reception staff. Our room is always clean and Perfect ! and we just recently stayed in the Luxury Western Room and my son just loved it as we did. We normally come during the week, but this time we came on the weekend , was super busy ,,, but the customer service was 5 star. Will make a point of always comeing once a month to get away . Looking forward to our next visit .The staff is always friendly and very helpful. The staff is also awesome with my son!. L2 restaurant is also 5 star service, Again staff knows us well and makes it easy to keep coming back. Always a Pleasure to come back. If there is anything we have ever needed or asked for it is done immediately! Look forward to next visit. Mrs. Tracy Powers

  3. admin

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    Your rating:

    We booked with them to stay in an adjoining theme room, they assured us (the day of check in) that we would have one. When we checked in, they told us they gave away our room, but they could give us two rooms on the same floor. With small children that was just not going to work. So we declined and they proceeded to tell us we would be charged for the rooms ($800+) because we didnt cancel 24 hours in advance. Naturally we were upset so they eventually (with much pleading) decided not to charge us. We had to leave and found another hotel down the street (the Double Tree) who was more than accommodating and gave us a discount when they heard of our troubles.

  4. admin

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    Your rating:

    Very unique place stayed there in 2005. Very expensive though.

  5. admin

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    Your rating:

    Expensive Rooms,Horrible Parking,and it just feels like this hotel is trying to be fancy but failing. The theme room I got was small for the price,and was very dirty. If your going to stay here,go in the normal rooms,those aren’t constantly sold out.