1. admin

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    Your rating:

    Stayed two nights….Maid knocked on door, we were not up yet, but requested fresh towels. Maid never came back to make bed. Will NOT stay here again. Have stayed before and will prefer QI on Hwy 37 and SW Military Dr on our next visit to SA. It’s roomier and newer.

  2. admin

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    Your rating:

    the double suite is very spacious and functional, very large pool and the breakfast is very complete the dining area has space for about 50 people very quiet place to stay I’m very happy with the accommodations in this hotel.

  3. admin

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    Your rating:

    The front desk staff were very nice and so helpful

  4. admin

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    Your rating:

    At first glance this place is not that bad considering the rate we paid for a suite. It could use a remodel especially tub and toilet, better lighting, and paint job. I thankful that they let me check in early since I was traveling with my 8 week old baby. I Hated it because there were ROACHES in the bathroom and BED BUGS. I asked for a manager in the AM when we were checking out to inform them of the issue so they could inspect their rooms better for future guests. The front desk clerk who wasn’t the least concerned with the issue in fact asked why I didn’t call to switch rooms, said she wouldn’t be in for another hour and that she would take my number and have her call me. I shouldn’t have to call to switch rooms there should be no bed bugs in the room in the first place! !!! Its now 3 hours later and no call back from said manager. Very bad customer service.

  5. admin

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    Your rating:

    Pretty good. 15 mind away from Ft Sam Houston and 15 mind away from downtown. Nice, clean room and pretty exterior. Would come again. Just needs an exhaust fan in the bathroom. 😉