Eboni Mills 2 years ago 0.0 Your rating: I am extremely disappointed with the service I received at Enchanted Castle. Decided to spend the Holiday there with my family and it was a horrible experience. The customer service was terrible, the manager on site at the time was extremely unhelpful, and on top of that all of the employees with the exception of the employees working in the kitchen walked around with an attitude. In addition to the horrible customer service that I received my son was referred to by the operator at the Go Cart station as ” these people” . I will NEVER attend the location again.