1. admin

    0.0
    Your rating:

    We stayed overnight on our way home after a long road trip. Not sure if we got what we paid for but it okay. The young woman who checked us in was a hoot and very helpful and outgoing. Our room was nice. The bathroom really needs to be updated. The tub had mold issues and the drain was falling apart. The floor tiles were lifting. The walls as you walk into the room were dirty and stained but that could have been from people bumping into them with luggage and racks. The bedroom part of the room itself was very nice and comfortable. Plenty of room to fit all 5 of us when we utilized the pull-out bed in the couch.In the morning we had problems finding someone to check us out because he was more concerned with taking smoking breaks than standing behind the counter and doing his job. He had no personality and seem confused that we wanted to pay in cash and not charge our credit card.P.S. After paying cash, we arrived home to find that our card had been charged anyway but they later reimbursed the money back to our card.

  2. admin

    0.0
    Your rating:

    The hotel was fine and we did not regret our stay, though it started off a bit rocky. We attempted to check in at 4:30 on Friday, 8/23/2013, but were told our room was not yet ready due to a shortage of cleaning staff. We got our keys and planned on checking in later. My son used the lobby bathroom to change for his soccer match. I wanted to fill a water bottle, so I used my key to access the room, and it appeared to be clean. I used a drinking glass to fill my water bottle and later when we moved into the room the glass was untouched, so I have no idea what the extra cleaning was supposed to be done.The receptionist and other employees appeared to be in a huge conflict involving police threats, f-bombs, an employee with a dog, and a lot of outdoor smoking and griping. We attempted to change hotels due to this conflict but gave up after a long telephone ordeal. We got the club member reduced non-transferable rate, and they were holding us to it.After this check-in cringing the hotel worked out just fine. The rest of the staff was agreeable and we did not have that “there’s about to be a shooting” feeling.The only issue we had was the breakfast on Sunday was not available at 6AM and we had to leave for a soccer match before any hot items were there.Final note: if you are staying here for access to the Harmony Sports Complex, as we were, you would be better off with the Comfort Inn in downtown Vancouver. The highway access works out better to get the the venue. We had used the other hotel on a previous visit.

  3. admin

    0.0
    Your rating:

    We were a Wedding party with four rooms for three nights. Excellent service. Comfortable rooms and accomodating to our many children and one puppy. Breakfast was not so great and coffee could have been stronger and tastier, — but everything doesn’t need to be perfect. We enjoyed our stay, and it was a joyful weekend for the several families. WH

  4. admin

    0.0
    Your rating:

    Loved this place, the staff is exceptional and the rooms clean and comfortable.love the Continental breakfast and just plain enjoyed my stay there and will be back in July 2013 for another visit. The price is reasonable and they have a pool and exercise room…what more could you ask for in a great place?Thank you.Donna

  5. admin

    0.0
    Your rating:

    Came in town for a business trip and the hotel was great, clean rooms, good price and friendly staff. I did not use it this time but I liked that they had an indoor pool and spa. I would highly recommend this hotel.