1. admin

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    Can’t beat this location: seemingly walking distance to the airport. This is a regular HGI, which are typically very nice. My room however was cavernous: too large, and rather empty. The coziness needs to be dialed up here. 7/10

  2. admin

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    Your rating:

    This is the biggest room I have ever stayed in with two double beds with adjustable mattresses (I went for a slightly softer option). My room also had a Keurig coffeemaker, microwave and minifridge. The en suite bathroom has a shower and bath with free toiletries including amenity kit, comb, shower gel, shampoo, conditioner, moisturiser and shower cap. There is also a desk with an ergonomic chair, so perfect for me to catch up on work with access to free WiFi throughout the hotel. Breakfast consisted of a buffet with yogurts, cereals and fruit, but I chose to pay for French toast with bacon. Tea and coffee is free in the reception area which was a nice touch while sitting in front of the fire. I didn’t use the pool or gym area. I took the free shuttlebus from outside the arrivals hall at Ottawa airport and it was an easy 5-minute drive.

  3. admin

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    As with most people who use this kind of hotel, we booked the night before a very early flight. It was a pleasant hotel, and most convenient for us to be able to use their shuttle to get to the airport by 5am. We appreciated that service and the cheerful driver who took us there. The one sour note was when we checked out. We booked this hotel on their official website online and paid for the night in advance. Imagine our surprise to find that, on checking out, we were told that we “owed” a further $4.86 for a “marketting fee” that was not disclosed to us at the time of booking. Now I know that $4.86 is a pittance, but I think that it is a bit “rich” to change the terms of our contract with the hotel in this manner. No one is going to fight with the registration staff at 4.45am about this added fee, but what the hotel may have gained from what seems to me to be an illegitimate change in our tariff in terms of the extra $4.86, it has lost many times over in terms of good will and our trust.

  4. admin

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    Your rating:

    Pleasantly suprised with this hotel. Room was immaculate. “Bed & Breakfast” package included hot breakfast each morning which was good deal and food was respectable. Room rates were not any more expensive than surrounding lesser hotels. I will be staying again.

  5. admin

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    Your rating:

    our dinning experience was the worst. After ordering an expensive bottle of wine they screwed up our food order and brought us the wrong order, it couldn’t be because they were busy, there were only a few people dinning. The next morning for breakfast we waited over 35 minutes for eggs…we walked out and went to eat at another place. We will never go there again. It’s off our Ottawa list of hotes.