1. Michael Gaetano

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    My wife had to go to the emergency room while on vacation for her chronic migraines. It took a little while in the waiting area but only because they were busy on a Sunday night. Once we got back to a room, there were two nurses stopped by quickly and even Dr. Coletta was in the room before the IV was put in. The staff was excellent, they cared and even explained the treatments and diagnosis. Dr. Coletta was awesome and also the the rest of the staff with their care.

  2. carole levinger

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    Over the last 2 1/2 years I have been admitted to CRMC 4 times a total of over 60 days of inpatient care. I have been been a “user” of a majority of the services provided. The quality of these services vary. there are some very good, competent and hard working Physicians and Nurses and there are some very dangerous ones. For the average person on the street this provides a very confusing picture. The CRMC uses a ” hospitalists ” model to provide medical care and unfortunately this model is only as good as its weakest member and there are several Physicians on practice who do not measure up. Communication between rotating physicians and the consultants is poor. This causes a potential for error. Patients must be vigilant about their care to insure safety, I have experienced excellent care using the hospitalists model (at PA hospital )and understand how it works in the right environment. Staff attitude is a huge issue, especially among the professional nursing staff. Many of the “old timers” are complacent and have a “know it all attitude” their assessment skills are poor and they do not listen to nor value pt input. The most glaring offender is the ER which overall is a very dysfunctional and dangerous place. Attention to this area is essential to improving performance and the reputation of this hospital. Strengths of the center are the support staff, transport, housekeeping and volunteers. The dietary department had shown improvement but has a long way to go. More fresh foods and variety of menu would help. If they want a lesson in excellent food service visit Atlantic care in Pamona NJ perhaps the best hospital service in the tri state region! My experience with other departments varied interventional radiology was professional and nice. Pulmonary function and ultra sound great. Cat scan a disaster their failure to respond and listen to my warnings about inability to breath caused me to go into respiratory/cardiac arrest and I had to be transferred out to a Philadelphia acute care hospital. I woke up in the ICU there two days later! My overall rating of three is a fair one. I hope that as this region grows we will see improvement in the care provided at our one regional facility. Hope this evaluation will reach friendly ears and changes will be made!

  3. Jennifer Shaut

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    If I could zero stars, I would. My mother was a pedestrian HIT BY A CAR, and had the misfortune of being sent to this MASH unit. Wasn’t seen in the ER (as a trauma) for almost 2 hours, was never given ANYTHING for pain and was only given 0.25mg of ativan PO. Her dog was killed in the accident, she went through this HORRIFIC traumatic event which was only exacerbated by being sent to this joke of a hospital.As an ER nurse myself, I would rather take my chances and die on the street then go to Cape FEAR, where they are certain to kill you…..

  4. Myrna Miranda

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    my son was in the e.r. on memorial day. thank you thank you thank you so much for saving my son’s life. great staff, doctors, and nurses. god bless you all. he was in critical condition and you all helped him to be alive. thank you so much again. i can’t thank you enough.

  5. Samantha Fishon

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    Great staff in the ER and Maternity. Wait time was very reasonable. Very clean facility.