1. Ben Cheeseman

    0.0
    Your rating:

    This is about their customer service: Went there on the 4th of July, since we were visiting San Diego (we live just north, in the Inland Empire), purchased the one-day multi-park explorer at the recommendation of staff (wanted to get the most for our money) as well as the Maya exhibit pass, which we were told we were getting a discount on (…and did not). The Maya exhibit is good, but overpriced. As for the rest, we visited other museums that day and found out that there is an annual family pass offered through Balboa Park for less money ($84 less) than we had paid and is good for a whole year! We were told that it would be easily exchanged, but we couldn’t do it at the Air and Space Museum, only at the museum we originally purchased them at. OK. We went back, but we were told unceremoniously (and rudely) that isn’t their policy. Tough luck. Nothing more. Wow. That doesn’t sound like it should be the response of charitable organization for public education. Well, we decided cooler heads prevail, so we waited over the weekend and yesterday and called today. After several calls, we found out all of the museums are vendors of Balboa Park (a city park) and they cannot and will not do nothing about it; when we called the NAT, it just keeps going to voicemail (like 10 times!). This is not just unprofessional, but in bad faith. We visit San Diego frequently; we live in the next county over. We take our kids to museums; there is a treasure trove there. This just leaves a bad taste in our collective “mouths”. Seems like bad policies, worse customer service, zero accountability, and greed win out…again. So excited to break it to my kids that we aren’t going back, despite what the other museums said about easily exchanging the passes for annual passes, because we got ripped-off. Stay classy, NAT! 🙁

  2. Corey Murphy

    0.0
    Your rating:

    Great museum, a little pricey for a single visit. If you’re a local just such it up and get a membership. You can also get a membership for multiple museums in the area, that is very with while. I took my 2 year old to see the King Tut exhibit. She was excited for exactly 5 minutes. The museum is kid friendly but i would recommend waiting until the kids are a bit older.Three most incredible find at the museum is Ms. Frizzle’s class. That’s right, Ms. Frizzle from Magic School bus comes in on the weekends and teaches different classes. My daughter has been watching the old series when we stumbled across this one. She pretty much lost her mind when she really got to net Ms. Frizzle.

  3. Jillian Mott

    0.0
    Your rating:

    Not worth the ticket admission. Everything is outdated and not much too see. Go to LA Natural History museum if you can. Awesome museum. .new dinosaur exhibit that is huge and science museum is right next door and its free!!! And La half the price

  4. Nathan Hearns

    0.0
    Your rating:

    Its a fantastic place to see exhibits that come into San Diego. Most of the exhibits are travelling one so you definitely should get up there and see. Just went and viewed the King Tut exhibit. So very interesting. Many of the pieces were replicas but the learning experience was full of knowledge. There are also a few interactive areas where you can get hands on and the 3D movie theater to see some amazing visual presentations. Just another great place at Balboa Park.

  5. Abraham Reid

    0.0
    Your rating:

    Disappointing and very over priced. The best part of the museum was the big tree outside. Which I didn’t have to pay $20 to look at!