1. Timothy Chambers

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    It’s an aging hotel in a neighborhood that is run down. You are constantly harassed by vendors on the beach and time-share solicitors everywhere you go. It seems the hotel’s prime objective is to sell you a time-share (Don’t sign up. You’ll regret it.)There are new and wonderful resorts in Mexico. This isn’t one of them.

  2. Russell Reid

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    I felt privileged to stay at El Cid castilla Resort. in the.” Golden zone” downtown. Mazatlan.The building has weathered 30 yrs. Very well. All workers/employees were very helpful and friendly.

  3. Brandon Macon

    0.0
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    DO NOT STAY AT GRANADA! it is outdated with bad service and overpriced! Walk across the street to Moro or Castilla. You will thank me later. Nice room, ocean view, and get this… customer service!I will edit my review. Still a very nice place but confusion and too many hoops to jump through to get things figured out. Purchased AI, zip line, etc. Eventually returning them all because of lateness or last of explanation setting incorrect expectations.

  4. Steven Tippetts

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    I bought an El Cid timeshare that ran for 20 years. After about 10 years the maintenance fee was so high it was costing me money to keep this timeshare. I wrote multiple emails to the company asking that my contract be terminated. I stopped using the timeshare and before I knew it a collection company was calling and put a lien on my home for more than $1000. Beware of El Cid timeshares. They’ll abuse you with their maintenance fees and then send you to a collection agency if you try to get out of the contract. I’ll never stay with them again.

  5. A Google User

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    Your rating:

    Best hotel in mazatlan… Dont get floors above 5 if you have kids