1. Robin Chamma

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    I would like to draw attention to the fact that JW Tumbles does limit a birthday party to 20 guests only. The gym tries to encourage people to stay within that limit by charging an extra fee per child. They also request that if its too difficult for you to not invite some of your friends for whatever reason and if you go over the limit by a certain number, that you let the staff know ahead of time so that they can schedule an additional fitness instructor to help host the party. That being said, it is important that Scott realizes the reason for his perceived “chaos” is not something that he can hold against JW Tumbles, but rather something that the parents of the birthday child failed to plan for. Two instructors to a party of 20 children is more than enough supervision. Since you and your wife were both there with your child- its interesting that your child still somehow got hurt. It is clear that your child getting hurt is not something that the gym and instructors are to blame for. When there are 2 parents present and they still somehow cannot manage to keep an eye on their one child, it is safe to assume that either their child is running around too fast for them and is too much to handle, OR, they were too involved in conversation with other parents– NOT that the instructors were careless.I hope this discredits Scott’s claims about JW Tumbles– hopefully portraying that his criticisms are completely unfounded- including those in reference to the type of music, carelessness of the instructors and the volume of the music. JW Tumbles would not be in continuing successful business if these complaints held true. Changes would be made and if not, business would slow down to the point where such an establishment would close down. Since this is not the case, it is evident that many are in fact are quite pleased with and grateful for what JW Tumbles have to offer.

  2. A Google User

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    I just wanted to make a comment about a bad experience I had at birthday party I attended this morning for 2 year olds at Tumbles. At first I thought having a party at Tumbles would be a lot of fun and was a great idea, but my husband and I left very disappointed. First, I thought there were way too many tots for the space. There were diaper bags and such lining the walls on the floor in the dining area, so that when it came time to eat, there was hardly enough room to pass by (between the kids, the parents standing around, and the bags all over the floor). Also, there was not enough seating for every child at this party. The children sitting were packed in like sardines- it was ridiculous!! I had to sit in a corner along with the bags lining the walls with my son in my lap. And I wasn’t the only one- there were other parents having to do the same thing. What fun is that for the kids that don’t get a seat at the table? Then, during the first play session, there were so many kids running all over the place that I couldn’t get to my son in time before he tripped and fell over one child onto the roller coaster track. He busted his lip with his teeth and was bleeding all over the place. I immediately took him into the bathroom to try and stop the bleeding. I was surprised neither of the two employees checked to make sure he was okay. Also, during the playtime, I thought the music was unnecessarily loud- it was complete chaos. The employees seem not much older than teenagers, which is probably the reason for the loud music. The music, by the way, is more like rock music, not kid music. Finally, at the end of party, while some kids were still running everywhere, the lights went off, and the vacuum cleaners came out. I thought that was rude and dangerous since the kids could have tripped on the cords.So, my experience there was very disappointing and I would not recommend having a party at Tumbles to anybody.My suggestions would be to limit the number of kids so that it’s not complete chaos and there are enough seats for everyone. Add more shelving for the bags and don’t allow people to put bags all over the floor. That dining space is very very tight as it is. I would also ask to keep the music at a lower volume. And I would add at least two more employees at a party of this size to help out in case someone gets hurt, or to be like a spotter and just make sure kids don’t get hurt on the equipment you bring out. I also would recommend spacing the parties out so the play areas lights don’t go out and the vacuum cleaners don’t come on at the stroke of 12:30 (or whatever time the party ends).

  3. A Google User

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    Playzone Review: Good for children between 18 months to 4, nothing older than that. It was not much nicer or larger than a McDonalds playplace. The classes may be wonderful – I wouldn’t know – but the free play is overpriced for the facility.