1. Magnus Kite

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    Simply the best animal experience I have ever had. I love this place. After my first visit this weekend, I am hooked. There are a lot of bad reviews from people who don’t really understand what this sanctuary is doing. Do your own research, talk to the people who work there before you make snap judgements, understand the difference between a traditional zoo and an animal sanctuary and animal rescue site. Also, don’t complain about the price. $35 to touch a baby tiger? That includes your general admission, you know. And you get to touch a baby tiger! An endangered animal who is scheduled for complete extinction in the next decade. How can someone complain about $35 for that chance? People spend more money on a pizza dinner than they do for this. It’s all about priorities. Thankfully you can tell that the GW Zoo’s number one priority is its beloved animals.

  2. Craig Critchfield

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    Drove 2 hours from Dallas, because gf was excited about the interactive tour. Walking into the gift store was like walking into a narcissistic shrine to Joe Exotic. It was sort of a red flag. Our expectations were for a continuous, guided “petting zoo”. Reality was that for 2 hours they walk you from animal to animal, and have everyone line up to take turns for a photo op. Do you take the picture? No. While they say photography is allowed, you are told from the start to turn off your cellphone / smartphone. They said the noise / vibration could startle the animals, and potentially get you hurt. So, basically, you can’t take any pictures (since no one brought a real camera, just their smartphones). “Fortunately”, Joe’s staff takes your pictures and someone’s constantly recording video. Essentially, this tour just boils down to the audience being herded from photo op to photo op in order to entice you to spend $25 to get the photo cd they made for you at the end. Now, I understand this facility runs on the donations and revenue it makes. But, this all felt like a blatant cash grab. The “interaction” was you posing with an animal, and, towards the end, getting to see and pet some snakes, skunks, wolves, and, eventually, some baby tigers/ligers. The photo ops were rushed, b/c the group was so huge. Not in line or done having your photo taken? Then you get to wait 10 minutes twiddling your thumbs in the blazing heat for everyone else to wrap up. Yeah, 100+ degree summer heat, and hardly any shade to stand in while you’re waiting around to get herded to the next photo op. My gf and I had some nice sun burns the next day. Joe and the guides provided some interesting info on the animals, but the audience was so huge it was hard to hear. They need a bullhorn. Overall, I wasn’t impressed by the tour, but I was impressed by the facility, the staff, and the animals. I only recommend this if you want to hear interesting info, especially their liger breeding program. Bring sun block, and a real camera. UPDATE: We bought the photo/vid CD at the end. Why? B/c we wouldn’t have pics otherwise. They sign you up to mail you one. A week later it shows up… and doesn’t work. I checked the integrity of the cd on burner programs, I tried various methods (I’m an IS / IT guy). My professional assessment was that the CD was either defective or got damaged in the heat during shipping. Either way, it didn’t work. I called the # on the cd to try to get another. The voicemail system either disconnects from you or dumps you to a VM box that nobody calls back on. Never heard back from GW Zoo, and spent $25 for nothing. As such I’m knocking my score down to 1 star. No photos from that day. No customer service. Animals kept ok, but conditions for humans during summer there are abysmal. Not going back, and I don’t recommend it to others.

  3. Arabella Cooper

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    I wouldn’t even give this one star to be honest but to leave a review its required.

  4. Justin Garver

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    This place is extremely shady. The tour mostly consists of Joe “Tiger King” Exotic telling everyone that they can’t trust animal rights groups because they just want your money and don’t care about animals. He’ll then let you know that several of his staff members carry handguns and they will shoot you if they need to. You can buy animal crackers to feed the animals here. I saw people tossing animal crackers into a small cage with three bears to try to get the bears to fight each other. Which, of course, eventually did happen. I saw another group of children taunt one of the monkeys with crackers, which made the monkey extremely angry and it started circling it’s cage and yelling for several minutes. You can easily walk up to any of the unsupervised cages that contain bears and tigers, and you’re only protected by a chain link fence. A child could easily walk up to a bear cage and actually reach through the fence to touch a bear. It’s very dangerous.During the petting session they bring out snakes, tigers, skunks, and other animals. The “trained professionals” often did not even know what type of animal they were carrying. People are not protected from the animals here, and the animals are not protected from the people.Also, you don’t get to take pictures. You’ll need to pay $25 for the CD afterwards.

  5. T Mir

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    This summer my friends and i visited the park and made a reservation to stay in the two bedroom cabin that sleeps 6 and has grill and picnic table outside. When we arrived at the park we were told that our cabin was not ready but it would be ready after the tour, we paid for the tour and our cabin at that time. After the tour we were told the cabin still was not ready but to come back in an hour. After returning later in the day we were told our 2 bedroom cabin was not available and we would instead be staying in a FEMA trailer #1. This trailer is basically a studio with had one bed, a couch and a chair. There were only 4 of us, 2 of us shared a full size bed, 1 person ending up slipping on a couch and 1 person ended up on the floor. The trailer did not have a grill so we could not cook the steaks we brought and ended up having burger king for dinner. We left at 7am in the morning since everyone was having trouble sleeping due to the lack of beds in the trailer. Later that day I called and complained. I said I thought we should get a partial refund since we did not get the cabin we paid for. After calling for over 2 weeks I did not get a refund or a return phone call.The tours was also awful. Our tour had about 70 people. During the tour they take everyone to see an animal and in order to sell you a CD with photos on your way out every person’s picture is taken with the animal so you see the animal then stand around 30 minutes while they take pictures. After 30 minutes you move on to the next animal. There are 4 animals with photos stops on the tour and the tour seems to drag on forever without you seeing much of anything. My final complaint is that the entire time we were there they were trying to get donations.