1. A Google User

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    Biggest dump of a hotel you will ever stay at! Water was brown and smelled like a fart. Pool and hot tub were rusted out and towels were brown all due to hotel using well water. Beds, pillows and sheets seemed to be negative 50 thread count and from the 1980’s. The owner/manager was a jerk and doesn’t know American etiquette or culture and his wife or mom was the creapest person I’ve ever seen. Place smells and has not been kept up to basic standards. Place looked fine from the outside and site, had a decent rate for an Iowa football game weekend and was close to Iowa City, so I took a chance. I will never live this down from my wife. She would have rather stayed under a bridge with a few homeless guys!

  2. A Google User

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    Overpriced! The room are not any nicer than a hotel room half the price, if the the hotel room we paid 100$+, I would be worried what the hotel room that appear on their website and above rate, they do not look like that with two queen sized beds! I have stayed in many hotels and I was just in awe when the stay became worse and worse. The bedding was ripped and torn, and when exposing the sheets, they did not look as if they had been replaced since the last visitor, beds were uncomfortable. There was a building outside with old mattresses thrown out behind it. The hotel clerk was unfriendly upon check in. The pool does not look as clean as the picture, and the pool area was unkempt with appearance of termites on wooded door frames and floor boards. If you want to spend 100+ on a hotel that has above qualities, this is the place for you.

  3. A Google User

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    First of all, My new wife and I, (had only been married for 1 day when we went to check into this hotel) We were on our mini honeymoon for our first weekend together. First of all, when we walked in the owner’s son was rude. He commented just on his first impression that we wouldn’t have enough money to stay there. I told him that we just got married yesterday and he then commented on how safe their place was and that none of the employees would not stair at my wife in respect for her. I wasn’t even sure what that was supposed to mean. I then asked him to see the king room. He told me that we wouldn’t need to see it because it was of the highest standards. My wife insisted that we see the room first.Reluctantly he showed us the room. It was nice sized, and clean. However the bed was extremely low to the ground and very “firm”. The man then proceeded to explain why it was so firm, and that because of CHUNKY people like me (he pointed at me) they cannot use softer beds because they would ware out too fast. I tried not to let that bother me. It still early enough in the day to go check out the amana colonies so we booked the room, and brought in our things and were heading to the colonies for the day. As soon as we arrived at the colonies I recieved an emergency phone call about a family member who was deathly ill and we needed to leave. We returned back to the hotel to inform the staff of our situation, and that we didn’t even have a chance to use the room and if we would be refunded even a protion of our rent. (remember this was still only roughly 4 in the afternoon. He said no, and that he knew we were trouble as soon as we walked in the door. We came back later to the colonies after the funeral, and stayed in Iowa city where we were comped the super luxury honeymoon suite for LESS than ther king room at the Heritage Inn. DON’T stay here, it’s not worth the time or money when you can drive another 15 minutes and have an excellent experience somewhere else!

  4. A Google User

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    Maybe this is a one-off experience, but considering that three in our party had similar experiences, I doubt it. As others commented, you will be greeted with a plethora of rules BEFORE you’re allowed to check in. As you drive in, you will be greeted with a large sign that hints of the rules to come — one noting that “No hunting on the hotel grounds (or nearby)” — wha?????? Should have taken the hint. The rooms are of an adequate size, but the mattresses are horrible. We spent two nights there and I got maybe 3 hours sleep in total. The owner (or manager) put a towing ticket on a vehicle for one of those in our party because we did not put her license down when we checked in – although she was in our headcount. This was due to a mix-up when we cancelled a room. We were not asked for her license when we checked in – only for my wifes vehicle and mine. Plus, she was coming in from out of town and we did not know her license number. And, it was not as if the lot was full — believe me, this is the place you stay when you can not get into the Clarion or the Super 8. The manager accused my wife of trying to cheat him and then wanted to know what else we were hiding. We were there for a reunion and the only reason we stayed at the Heritage was because the Super 8 had no pool and the Clarion was full. We only wanted to use the pool for our kids – not for others in the party.The owner said that reunion people are the worst — they stay in one hotel and try to use the amenities of another. I cannot vouch for that as a hotel operator, but we were obviously presumed guilty even though that was not the case at all. It is the first hotel I have been in that does not include anything in the room about the hotel itself (e.g. services offered, local businesses/restaurants, etc.). That says a lot, because there was no need. The Heritage Inn has nothing to offer outside of a room.There are a few, albeit few, pluses:> There is a free breakfast at a local restaurant. So, the biggest plus, is that you don’t have to eat there.> The rooms are decent in size> The lobby area has a beautiful rug and furniture. It is very nice, but seems out of place with the rest of the facility. The lobby area is open from 6am – 11pm. So, when I could not sleep on the crappy mattresses at 2am – the lobby was off limits.> A convenient location to the Amanas and is easily accessibleThe minuses (where to start!):> The rodent traps on the exterior walls (east side) – comforting > Security – the owner shared our room number with the guest above when she walked in. She simply went to the front desk, asked what room we were in, and rather than call us to confirm, they gave her our room numbers and sent her to our room. Great security. Also noticed that none of the exterior doors were locked — ever — even though they have the card swipes and state that the facility is secured. So, if you are concerned about your security, avoid this place. > The owners were still cleaning rooms late into the evening. My guess is that they use this to check up on rule infractions and that they cannot afford help.> The “pool” is nothing more than a big bathtub. One lap will consist of about two or three strokes.This absolutely takes the cake for me and I have stayed in hundreds of hotels worldwide. My family and I have always been courteous guests at any hotel and being accused of trying to cheat these bastards is unbelievable. They helped put a sour note on a wonderful reunion.Do yourself a favor and avoid this place.

  5. A Google User

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    What a dump