Where is it at?

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9/11 Memorial Museum
180 Greenwich Street
New York
NY
10007
Tel: 212-266-5211

Where are we going today?

Everyone will always remember where they were on September 11th, but for the next generation of children it will be an event before their lifetime, so what better way to let them understand what happened on the exact spot that it actually happened - at the 9/11 Memorial Museum.

The 9/11 Memorial Museum is located on the site of the World Trade Centers, and over the few hours you will spend there, there are a number of exhibits and sites to look at.

The Main Exhibitions feature the historical exhibition, the memorial exhibition, and the Foundation Hall.

The historical exhibitions are split up into three sections: the day of 9/11, pre-9/11 and post-9/11. These exhibits tell the story of what happened on this fateful day, including the events not only at the WTC but at the Pentagon and Flight 93.

The memorial exhibition at the 9/11 Memorial Museum commemorates the lives that were lost. It's an interesting talking point for the family where they can realize that the event affected real people, with names and faces. Better suited for the older kids who can understand the history.

Last, there is the Foundation Hall which is a huge room which houses actual parts of the World Trade Centers 

The 9/11 Memorial Museum also have film features that cover subjects of the attack, and how it changed the world.

A moving and interesting experience, recommended for children over 10 years but the more mature younger ones might find it interesting and a great learning experience. 

Email attraction

When can we go?

Memorial: 7:30am - 9pm daily. Museum 9am open, 8pm close Sun to Thurs. 9pm Fri & Sat

All year round

Teachers corner

They offer guided workshops, programs for youth and self-guided general admission as part of their education programs .

I'm Hungry!

You're in New York City! There are so many places for you to enjoy something to eat before or after your visit.

Healthy Eating!

There are plenty of healthy eating options for you in the city! .

Any Top Tips?

Some of the content might not be suitable for children under 10 years.

Doing our bit

They have created a beautiful memorial to the events that occurred, and the lives lost on that fateful day.

Need a little extra help?

The Memorial and Museum are wheelchair accessible, and there are also options for visitors with limited hearing and sight .

Can I get one of those?

The Museum store has a range of gifts, DVDs, books, accessories and historic and educational material for you to take home.

More information

The memorial is free, but you have to pay for the museum. .

What people are saying?

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    It is disgusting to make money on this tragic event.

    Thousands of people visit this place every day yet not a single rest room is there for children and elderly in the park area.
    When asked for restroom, the security guard sent me to a building across from the park but it was closed – he should have known that it is closed on Sundays.
    One elderly man actually defecated in his underwear.

    No water fountain in the park; people could get dehydrated and some actually nearly fainted on a hot humid day.
    When asked for water the security officer responded:...Read More

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    A few things from a "local", who was in NYC on "911"...

    First, despite how this area is often treated, please remember its a memorial. There's too much commercialism. Almost 3,000 citizens were killed here. Please keep that in mind.

    Secondly, its an amazing tribute. Both the museum and the memorial are incredible. If your visiting the museum I'd strongly recommend the guided tour; otherwise it's almost overwhelming. You could literally spend a whole day here. They do an amazing job in describing the tragic events of this day, as well as framing...Read More

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    I must admit, as a New Yorker who lived through that day, I was hesitant to pay the $24 fee. Just didn't seem right to have to pay for this. But after finally purchasing the ticket, and once inside... the last thing on my mind was the ticket fee. This museum was really well done. It is a fitting tribute to all who lost their life on that tragic day. Tears were streaming several times throughout the tour as if it happened yesterday. Listening to the messages left to their loved ones were very hard to hear. Even seeing the stills of those who jumped,...Read More

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    It was eye opening seeing the actual location. I was five years old on September 11th and obviously I didn't understand the significance at the time. I didn't realize how terrifying and confusing that day must have been for New Yorkers until I came here. All the people sitting on the memorial and laughing and taking selfies really bothered me however. They were treating it like a tourist attraction instead of a memorial. That is the only downside.

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    This is a very emotional site especially after witnessing the destruction on TV. You have no idea until you are standing there and then it hits you hard. I highly recommend visiting and if you have more time also do the visitor center.

Submit a review

by John Adam

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It is disgusting to make money on this tragic event.

Thousands of people visit this place every day yet not a single rest room is there for children and elderly in the park area.
When asked for restroom, the security guard sent me to a building across from the park but it was closed – he should have known that it is closed on Sundays.
One elderly man actually defecated in his underwear.

No water fountain in the park; people could get dehydrated and some actually nearly fainted on a hot humid day.
When asked for water the security officer responded: “You are supposed to bring your own water, this is not a restaurant".

Park itself does not have any nice landscaping either.
Nothing good about the park aside from emotion of the event.

For millions of tourists who visit this place, it is a scam, disappointment, waste of money and time.
Where the heck all this money going?

This should be a National Park type Memorial/Monument with no admission ticket; donations are OK to solicit.

Aside for emotional attraction, I would not recommend any tourist to visit this place.

On a related note New York City is one of the dirtiest, unorganized, and expensive city among all big time/famous cities of other countries.
Tourists, please save yourself time and money and instead enjoy a Broadway show.

by Rich Hargrave

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A few things from a "local", who was in NYC on "911"...

First, despite how this area is often treated, please remember its a memorial. There's too much commercialism. Almost 3,000 citizens were killed here. Please keep that in mind.

Secondly, its an amazing tribute. Both the museum and the memorial are incredible. If your visiting the museum I'd strongly recommend the guided tour; otherwise it's almost overwhelming. You could literally spend a whole day here. They do an amazing job in describing the tragic events of this day, as well as framing the historical relevance.

Get there earlier than you plan, its crowded.

Good bless the USA.

by Junne Olmo

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I must admit, as a New Yorker who lived through that day, I was hesitant to pay the $24 fee. Just didn't seem right to have to pay for this. But after finally purchasing the ticket, and once inside... the last thing on my mind was the ticket fee. This museum was really well done. It is a fitting tribute to all who lost their life on that tragic day. Tears were streaming several times throughout the tour as if it happened yesterday. Listening to the messages left to their loved ones were very hard to hear. Even seeing the stills of those who jumped, hard to see but respect the fact that all lives lost that day, no matter how they were lost, were paid tribute to in the museum. I also thought it was special to have the opportunity to leave an audio message about that day. All in all, the museum was powerful and peaceful at the same time. Still can't believe this happened. To see all of the faces, hear their names and read their stories of those who lost their lives is extremely overwhelming. This is a fitting way for all of us to pay our respects. Most important $24 ever spent.

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