1. Duncan Maxwell

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    We attended the resort on July 28, with the intention of spending the day at the bike park, riding the green and blue trails. My kids are 7 and 9, both avid cyclists and triathletes, both riding high end kids hardtail bikes. My wife was riding a full suspension, while I was on a high end aluminum hardtail. We had reviewed the website and online reviews of the park prior to attending, and had watched what videos we could locate online – I was quite comfortable with the potential terrain, with the exception of some “northshore-type” drops and ramps, My son, who has a lower leg prosthetic, was especially enthused, as his ability to power uphill is not great, but he excels at bike handling, and was super excited about riding downhill.So, arrive at the resort (about a 45 minute drive from our hotel), unload the bikes, get dressed and ride to the lift. No clear signage anywhere on where to purchase tickets, but I located what looked like a hotel concierge desk where they were being sold. After another 30 minutes waiting for the lady ahead of me to decide which of her offspring, relations and associates would like to participate in a variety of activities, it was my turn. I forked over $147 to ride the lifts while my son buzzed around, hyped that we were going to ride the bike park.We then exited the lodge, where I found my wife talking to a resort employee (rental shop?). When we grabbed our bikes we were summarily informed by that employee that we could not ride the lift with our bikes, as apparently we need to have full suspension bikes to ride. I noted that there was no signage declaring that restriction anywhere at the resort, nor on the website, nor at the counter where I purchased the tickets. Still, she insisted that this was the case, and advised that we could rent full suspension bikes from the resort at a cost of $90 per bike, per day. Plus a damage deposit of $25 per bike, per day, for a total cost of $345 in addition to the lift tickets.Now, I have been riding mtbs since I was 16, with more than 25 years of riding. I paid for university wrenching at a shop, and worked part time at a local shop for three years recently. I am unaware of anything about dual suspension bikes which magically makes it safer to ride a trail you lack the skills to safely negotiate. In short, regardless of whether your bike is full suspension or rigid, if the trail is above your skill level, you are at risk of crashing. I pointed out to the employee that there are several hard tail trail bikes on the market, and that there are several fully rigid “dirt jump” bikes, which are equally as capable of handling the trails at the resort as any full suspension. She shrugged and tried to show me the rental bikes. I then pointed out that I could attend any large retailer in canada, including Walmart, and obtain a “full suspension” mountain bike that would NOT be suitable for riding at the park, and was again met with a shrug and a recommendation to return the lift tickets.Despite my son’s clear anger and disappointment I returned the tickets, although I once again waited 30 minutes in line to do so. No one was able to answer my question as to why the full suspension policy was not on the website or posted at the hill. An email to the resort has resulted in phone tag” with the “manager of mountain sports”, and we have since returned to Alberta. I am left with two potential conclusions from this experience:1) That the restriction to full suspension bikes is not shared or posted so that those of us who drive out there feel obligated to pay for rental bikes – a questionable business practice at best. 2) That there is no such policy in place, and that an employee lied to us, resulting in lost income for the resort.Given my experience I would give this resort a pass. If you are tempted to go,stop well in advance at Lillian lake and ride the trails there – free and fun.

  2. Jabby PVP

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    Absolutely loved it, my parents took me and i had an amazing time! Awesome for kids of all ages, great for adults as well! There is so many activities!

  3. Alex Hall

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    An incredible resort…well contained town and hill with everything you’d want from a mountain. Vast ski areas available with purposefully constrained accommodation making the mountain feel very open, with few skiers and no crowding. Challenging bowls/steeps mixed with mid-mountain intermediates and extensive beginners sections lower down makes it one of the most balanced resorts I’ve skied.As this resort used to be owned by Intrawest (who also owned Whistler) the infrastructure is there, but now under local ownership the individuality and desire to expand the hill is far more obvious with new lifts/areas opening almost yearly.If you’re going to break the cycle of Banff/Jasper/Whistler…this is a very safe bet for something different!

  4. Betsy Harasek

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    We’ve owned a condo here for more than 20 years. It is a great place to bring your kids – either spring or winter. The resort has refocused on the family. The scenery is spectacular. There’s white water rafting, bouncy house, climbing, mountain biking, pools, spas and more. Great child care. The adjoining Grey Wolf golf course is world class and the new club house is about to open. Check out the signature 6th hole. It’s only three hours from Calgary and much less expensive than the other side of the Rockies.

  5. Greg P

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    This place is awesome for a family ski vacation!