Zoos

Koala Park Sanctury West Pennant Hills

Where is it at?

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Koala Park Sanctury
84 Castle Hill Road
West Pennant Hills
NSW
2125
Tel: 2 9484 3141

Where are we going today?

Ten acres of bush and rainforest environments populated with large numbers of natural Australian inhabitants including mammal, reptile and bird collections. Hand feeding for koalas is available four times a day.

The Koala Park Sanctuary also offers partially guided tours, as well as a wet weather koala enclosure and giant loan umbrellas.

The Stockman's Camp offers sheep shearing demonstrations by additional booking.

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How much does it cost?

  • Adults$26
  • Children$15
LAST UPDATED 2013

When can we go?

9am to 5pm seven days a week; closed Christmas Day.

I'm Hungry!

The Koala Park Kiosk serves a variety of food, snacks and beverages..

Any Top Tips?

Birthday party packages available..

What people are saying?

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    Entry is a bit overpriced. No discount for pensioners.
    The staff are great but the food is very limited.No lunches or even toasted sandwiches.
    The paving inside is not suitable for pushchairs or wheelchairs even in the parts that are concrete. It took ages to find the penguins as not sign posted.
    Nice place for a one off visit but it could do with an upgrade to the decor.

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    The Good
    Excellent koala and sheep shearing presentation.
    Good variety of animal displays
    Good kangaroo feeding area, could do with more greenery.
    Staff friendly and helpful.

    The Bad
    Carpark has steep concrete step which can damage cars.
    Old toilet block not demolished next to to enterance.
    Serveral displays closed , due to maintianance.
    Poor ticketing and system and entry way.
    Food poor , no menu in dining area cost $3.60 for a cup of tap water.
    Poor layout of shop dining area , you have to exit the park to gain acess to the shop and dining...Read More

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    My first impressions were not great. It seemed a little rundown from the outside and the entry fee was on the expensive side. However, once we passed through the gate, my opinion changed considerably. We visited on a Friday so it was nice and peaceful. A couple of coach loads of tourists arrived but the park is big enough that you don't bump into each other unless you want to. The highlight of the day was hand-feeding the kangaroos and a beautiful peacock displaying his gorgeous feathers. The grounds are immaculate and the animals all seem very...Read More

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    For an entrance fee of A$27-50 (after 3% charge for using a credit card) the expectation was set to get value for money. Not so. The only friendly staff are the animal keepers - the admin people were borderline rude. The place is run down and dirty. I saw a dead bird in one of the cages. Still trying to figure out why it is called a sanctuary - I would classify this place as a mediocre petting zoo rather. Would not recommend a visit until drastic improvements are made.

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    VERY disappointing..animals (especially wallabies) do not look healthy..we could hardly see any animals in some sections. Very unsafe for kids- so many pot holes on paths. All i can say is poor animals. They seem very lifeless and the smell was shocking, no maintenance. Waste of money and time. Do not recommend.

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by Ismo Inkinen

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The Good
Excellent koala and sheep shearing presentation.
Good variety of animal displays
Good kangaroo feeding area, could do with more greenery.
Staff friendly and helpful.

The Bad
Carpark has steep concrete step which can damage cars.
Old toilet block not demolished next to to enterance.
Serveral displays closed , due to maintianance.
Poor ticketing and system and entry way.
Food poor , no menu in dining area cost $3.60 for a cup of tap water.
Poor layout of shop dining area , you have to exit the park to gain acess to the shop and dining area.
Staff could be more understanting and patient of international visitor.

And the Average
Bird and some animals displays are terrible to take photo's due to old dated caging and fencing. A new more camera friendly system required.
Dated paths and walk ways.
Nice new clean new toilet but a basic prefab design.
Souvenirs shop small.
Noctual animals a sleep during the day little to see , I noctual house would be far superior.
Entry way could be more wheel chair friendly.
Dining area very plain.
Maybe extra staff member in shop/ticket area.

by Nicole Naunton

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My first impressions were not great. It seemed a little rundown from the outside and the entry fee was on the expensive side. However, once we passed through the gate, my opinion changed considerably. We visited on a Friday so it was nice and peaceful. A couple of coach loads of tourists arrived but the park is big enough that you don't bump into each other unless you want to. The highlight of the day was hand-feeding the kangaroos and a beautiful peacock displaying his gorgeous feathers. The grounds are immaculate and the animals all seem very content. We'll be going back again for sure.

The Weather

Thursday

Conditions: Chance of Rain
Temp: 71° F / 22° C
Humidity: 66 %
Wind: ENE - 14 MPH

Friday

Conditions: Chance of a Thunderstorm
Temp: 86° F / 30° C
Humidity: 65 %
Wind: NNW - 17 MPH

Saturday

Conditions: Partly Cloudy
Temp: 76° F / 24° C
Humidity: 58 %
Wind: SSE - 15 MPH

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